Data Sharing & GDPR (Data Protection)

Making your local health record work better for you!

What happens in an emergency?

If someone is unconscious or too unwell to give their permission then the system will allow a healthcare professional to access the shared record without permission - but only in the case of a medical emergency.

How will you keep my information safe?

All your information is stored using the most secure technology available and is covered by strict confidentiality guidelines and the Data Protection Act 1998. For security the shared record is accessed via a secure NHS network, not the internet. For more information email us

How is the local shared care record in Devon different to and the national Summary Care Record?

Both and the national Summary Care Record are separate and national initiatives which are not connected to the local shared care record in Devon. For more information about the national initiatives you can visit the NHS Choices website:

You have the right to stop information that identifies you from being shared, locally and/or nationally, outside your GP practice.

Where do I find out more?

Our web pages provide detailed information: Search shared care record or go to our CCG wide projects page under the ‘Your CCG’ tab.

If you would like to know more about the shared record programme then email our enquiry line at:

Where can I find help and support?

If you need help with anything about your health record or the shared health record, or you would like this information in large print, audio, braille or a different language contact our Patient Advice and Complaints Team at:

Patient Advice and Complaints Team

NHS Northern Eastern and Western Devon Clinical Commissioning Group


County Hall

Topsham Road



Tel: 01392 267 665 / 0300 123 1672

Text for a call back: 07789 741 099


Please also use the link below for further information.

National Opt- Out Scheme - Patient Guide

Please see advice in this word document.

National Opt out Scheme - patient guide    

Should patients wish to opt out then please follow this link


Privacy statement for patients

Privacy statement - Improved access

Subject access Requests

Privacy statement Co-vid 19 research

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