Making your local health record work better for you!
Privacy statement - Improved access
Privacy Notice Dec 2023
Subject access Requests
Privacy statement Co-vid 19 research
Online consultation service for GP practices in England
Your GP Practice has engaged a specialised online consultation supplier - approved to NHS England technical standards - which has gone through stringent scrutiny, achieving all necessary requirements to provide online consultations. NHS England, on your GP’s behalf, contracts with the supplier and acts as a joint system controller with your GP. However, NHS England will not receive any personal information, so your GP remains responsible for this data, ensuring that any provided data to use this service is for online consultation purposes only.
The UK GDPR and The Data Protection Act 2018 (the data protection laws) protect individuals with regard to the processing of personal data. The organisation providing this service is eConsult Health Ltd. (eConsult), who will act as a personal data processor under the data protection laws.
When accessing the service, NHS England is a controller jointly with GPs and eConsult is a processor for GPs, managed through the joint controller relationship that NHS England established with GPs and continues to maintain.
Please note that if you access our service using your NHS login details the identity verification services are managed by NHS England. NHS England is the controller for any personal information you provided to NHS England to get an NHS login account and verify your identity, and uses that personal information solely for that single purpose. For this personal information, our role is a “processor” only and we must act under the instructions provided by NHS England (as the “controller”) when verifying your identity. To see NHS login’s Privacy Notice and Terms and Conditions, please click here (this link will open in a new window - popups must be allowed). This restriction does not apply to the personal information you provide to us separately.
RESEARCH Invitations
The practice sometimes recruits patients for research studies supported by The NIHR CRN South West peninsula Clinical Research Network. All studies have been approved by an NHS Research Ethics Committee. If you are invited to participate in research there is no obligation to do so, and if you decline this will not affect your treatment in any way. Anonymised patient data may be used for research that is in the best interests of patients and the NHS as a whole.
As a practice we are supported in the set up and delivery of this research by experienced NIHR CRN staff who work as part of our practice team. These staff, as part of the practice team, will be able to access your patient record to identify if you would be eligible to participate in research opportunities, support recruitment and follow up activity related to clinical trials.